Patient Services Representative Senior ENT
About The Position
Organizes day-to-day clerical function in the delivery of quality health care services. Provides functional guidance to clerical staff. As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
Requirements
- High School Diploma or equivalent
- 5 years of relevant experience typically gained through skills/ knowledge / abilities of related experience
Nice To Haves
- Associate's Degree
Responsibilities
- Serves as, and performs functions of, Floor Coordinator.
- Oversees development and delivery of functional training to clerical staff.
- Responsible for auditing and developing action plans for process improvement.
- Performs tracking and trending audits within department/practice.
- Serves as a subject matter expert/resource to the department/practice.
- Possesses the ability to perform the roles of Patient Services Representative, Associate and Intermediate roles when necessary.
- Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
Benefits
- Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
- On-demand pay program powered by Payactiv
- Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
- Optional identity theft protection, home and auto insurance, pet insurance
- Traditional and Roth retirement options with service contribution and match savings
- Eligibility for benefits is determined by employment type and status
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Religious, Grantmaking, Civic, Professional, and Similar Organizations
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
