Patient Services Representative (PSR) - Gregory Clinic

Avera Health • Gregory, SD

403d • $36,400 - $45,760

About The Position

The Patient Services Representative (PSR) at Avera is responsible for performing front reception and general clerical functions, serving as the first point of contact for patients. This role includes greeting patients, managing phone calls, checking patients in, and maintaining confidential records. The PSR plays a crucial role in ensuring a smooth patient experience and supports the care team in delivering quality healthcare services.

Requirements

• High school diploma or general education degree (GED) or equivalent combination of education and experience required.

Responsibilities

• Greet patients and provide a welcoming environment.
• Answer and transfer phone calls in a timely manner.
• Take phone messages and relay them appropriately.
• Check patients in and verify their demographics.
• Register and attend to patients in the electronic system.
• Collect time of service receipts.
• Maintain confidentiality of patient records and information.

Benefits

• Competitive pay
• Front-loaded PTO
• Options for free health insurance
• Sign-on bonuses
• Opportunities for career growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED