Patient Services Representative - Internal Medicine Collegeville

Tower Health • Collegeville, PA

292d

About The Position

The Patient Services Representative is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner.

Requirements

• High School Diploma or GED, or relevant experience may be considered in lieu of education
• BLS Certification based on department requirements
• No prior experience required

Nice To Haves

• Experience in a healthcare setting
• Familiarity with medical terminology

Responsibilities

• Patient registration
• Scheduling appointments
• Providing customer service
• Clerical support
• Accepting, recording and verifying insurance information
• Processing preauthorization requests
• Collecting copays and account balance payments
• Scanning documents into EMR
• Performing other administrative tasks related to department operations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED