Days

Childrens Hospital Los Angeles•Los Angeles, CA

48d

About The Position

Ranked among the top 10 pediatric hospitals in the nation, Children's Hospital Los Angeles (CHLA) provides the best care for kids in California. Here world-class experts in medicine, education and research work together to deliver family-centered care half a million times each year. From primary to complex critical care, more than 350 programs and services are offered, each one specially designed for children. The CHLA of the future is brighter than can be imagined. Investments in technology, research and innovation will create care that is personal, convenient and empowering. Our scientists will work with clinical experts to take laboratory discoveries and create treatments that are a perfect match for every patient. And together, CHLA team members will turn health care into health transformation. Join a hospital where the work you do will matter-to you, to your colleagues, and above all, to our patients and families. The work will be challenging, but always rewarding. It's Work That Matters. Purpose Statement/Position Summary: The Patient Services Representative II provides patient-families with a positive experience at CHLA by performing clerical tasks primarily associated with answering incoming calls, registration, and patient check-in/out procedures, collection of patient co-pay or deductibles, scheduling and verifying patient appointments. Completes financial clearance and authorization duties, serves as the administrative support for assigned providers. Works closely with assigned providers to ensure follow up care is completed. Assists with creation and review of divisional performance reports and metrics.

Requirements

1+ years of experience in customer service, preferably in a medical front office setting.
Basic knowledge of computers, filing and organizational skills required.
Ability to deal effectively with the public.
High school diploma or GED required.