Patient Services Representative II, Psychiatry Referrals
About The Position
Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department.
Requirements
- HS Diploma or equivalent education/experience
- 1 year of recent relevant experience.
Responsibilities
- Serves as the first point of contact for patients.
- Greets and checks-in patients.
- Verifies information.
- Schedules appointments.
- Updates Electronic Health record (EHR).
- Facilitates intake procedures such as completion of healthcare and insurance forms.
- Collecting payments for services.
- Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication.
- Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care.
- May also be responsible for performing specific tasks and/or orient other staff to the department.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
