Patient Services Representative - Float

Vancouver Clinic • Vancouver, WA

2d • $17 - $24

About The Position

Join Vancouver Clinic as a Front Desk Representative supporting Washington area locations (possible Portland, too)! Looking for a dependable, friendly individual who thrives in a fast-paced, team-oriented environment. If you are passionate about helping others and enjoy making a positive difference, we would love to meet you. Vancouver Clinic provides care across a wide range of medical decisions. This includes care and opinions on vaccinations, reproductive health, end-of-life decision-making, and gender affirming treatment. The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas in an essential function of all positions at the Clinic. Vancouver Clinic is the largest multi-specialty clinic in Southwest Washington. As a physician-owned group, taking excellent care of people is our first priority. We have several clinics located throughout Clark County, Washington, an area celebrated for its premier schools, family-friendly neighborhoods, great restaurants, and endless recreational possibilities. Portland, Oregon is only minutes away. We offer a collegial atmosphere, beautiful facilities, state-of-the-art technology, competitive salary and benefits, and great work-life balance. If you strive for excellence, seek challenges, embrace teamwork, and enjoy helping others, we invite you to apply with us.

Requirements

• High School Diploma or equivalent required.
• Minimum of 1 year of customer service experience required.
• Minimum of 1 year of medical front office experience preferred.
• Excellent phone skills and customer service behaviors.
• Strong computer keyboarding skills required.
• Positive attitude and strong communication skills
• Work efficiently with multiple priorities
• Works well independently and as part of a team
• Must have excellent attendance! Consistent, dependable, and predictable attendance is crucial in helping us fulfill our mission of providing high-quality, compassionate care. We require our employees to adhere to our attendance standards, as frequent deviations make it difficult to provide care for our patients and support our coworkers.

Nice To Haves

• Experience with Epic preferred.

Responsibilities

• Welcome and check-in patients with warmth and professionalism
• Collect co-pay and verify insurance
• Deliver outstanding customer service while multitasking in a fast-paced front desk environment

Benefits

• Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.).
• We also offer a 401k retirement plan, along with an employer matching contribution up to 4%.
• Compensation packages and time off programs vary and are dependent on factors such as department, position type, primary work state and FTE.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED