Patient Services Representative | Float

Avera Health•Aberdeen, SD

34d•$18 - $23

About The Position

Works in the various reception areas throughout the Clinic and is responsible for helping the patients to access the Clinic's system for care.

The individual must be able to work the hours specified.
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds.
These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.
High School or GED Equivalent or 1-3 months related experience and/or training; or equivalent combination of education and experience.

Welcomes patients, checking them in and completing registration which includes verifying demographics, insurance and collection of any service payments.
Responsible for insurance verifications, authorizations and getting consent and waiver forms signed as appropriate.
Responsible for scanning all pertinent information into the patient's record.
Answers and addresses calls, messages and/or faxes, routing them to appropriate individuals/departments if needed.
Maintains computer appointment scheduling and follows office scheduling policies/parameters.
Expedites delivery of care by coordinating nurse, physician, and patient time. Acts as public relations agent for the physicians by serving the patients in a friendly, efficient manner. Directs patients to ancillary services as needed.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.