Patient Services Representative – Cardiology Scheduling (No Phones, Hybrid)

Urrly • Columbia, MD

6d • $18 - $20 • Hybrid

About The Position

No phones. No check-ins. Just focused cardiology scheduling.
Role Snapshot
Role: Patient Services Representative – Cardiology
Location/Type: Columbia, MD • Hybrid (4 onsite, 1 remote)
Pay: $18.00–$20.00/hr
Schedule: Full-time • Weekday business hours
Own follow-up scheduling end-to-end. Clear scope. Fewer interruptions.
What You’ll Do
Work EMR follow-up tasks (return visits, provider requests)
Schedule cardiology follow-ups only
Run insurance eligibility (active coverage checks)
Secure and document referrals before visits
Support prior authorization coordination
Manage reminders to reduce no-shows
Refill cancelled slots fast to protect schedules
Respond to admin message pools
Print, fax, mail patient letters as needed

Requirements

• High school diploma or GED
• 2+ years outpatient or specialty clinic scheduling
• Strong insurance eligibility and referral knowledge
• EMR/EHR experience
• Clear, confident patient communication
• Comfortable with structured, task-driven workflow

Nice To Haves

• Cardiology experience
• Specialty clinic background (GI, ortho, pulmonary, oncology, urology)

Responsibilities

• Work EMR follow-up tasks (return visits, provider requests)
• Schedule cardiology follow-ups only
• Run insurance eligibility (active coverage checks)
• Secure and document referrals before visits
• Support prior authorization coordination
• Manage reminders to reduce no-shows
• Refill cancelled slots fast to protect schedules
• Respond to admin message pools
• Print, fax, mail patient letters as needed

Benefits

• Medical, dental, vision
• PTO
• Stable weekday hours (no shift chaos)
• Focused role (no inbound phones to manage, no front desk, no copays)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED