Patient Services Rep

Hillcrest Healthcare System • Claremore, OK

403d

About The Position

The Patient Services Representative plays a crucial role in ensuring a smooth patient experience at Hillcrest Hospital Claremore. This full-time position focuses on customer service, insurance verification, registration, payment collection, and data entry, all while maintaining a supportive and inclusive environment for patients and their families.

Requirements

• High School Diploma or GED is required.
• Previous customer service experience is preferred.
• Previous medical office experience is a plus.

Nice To Haves

• Experience in a healthcare setting is beneficial.

Responsibilities

• Provide excellent customer service to patients and visitors.
• Verify insurance information and register patients accurately.
• Collect payments for services and complete charge slips for data entry.
• Ensure patient flow and availability of medical records.
• Schedule appointments for physicians/providers and maintain their schedules.
• Greet patients and ascertain their needs in a timely manner.
• Answer telephone calls promptly and in a friendly manner.
• Perform all duties as required to support quality patient care.

Benefits

• Career growth opportunities
• Tuition assistance
• Comprehensive health benefits
• Paid time off
• Supportive and inclusive culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Nursing and Residential Care Facilities
• Education Level: High school or GED
• Number of Employees: 11-50 employees