Patient Services Rep

Ardent Health Services•Pryor Creek, OK

11h•Onsite

About The Position

Join our team as a day shift, full-time, Patient Services Rep in Pryor, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Get to Know Your Team: Hillcrest Hospital Pryor is a 48-bed acute care hospital that provides a range of health care services to the community, including emergency services, urology, ENT, gastroenterology, cardiology, orthopedics, general surgery and wound care.

Requirements

High School Diploma or GED.

Nice To Haves

Previous customer service experience.

Responsibilities

This multi-faceted position consists of customer service, insurance verifications, registration, payment collection, data entry, and referrals.
Responsible for ensuing patient flow, medical record availability, completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner. Answers telephone calls promptly in a customer friendly manner.
Collects and verifies accurate patient information and enters data into registration system.
Receives payments for services and correctly completes charge slips for data entry.
Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
The individual also has the responsibility to uphold the policies and procedures of Hillcrest Healthcare System.