Patient Services Rep/ PSR

Ardent Health Services • Broken Arrow, OK

16d • Onsite

About The Position

Join our team as a day shift, full-time, Patient Services Representative (PSR) in Hillcrest Medical Group in TULSA, OK.
Why Join Us?
Thrive in a People-First Environment and Make Healthcare Better
Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
Get to Know Your Team:
Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing more than 30 specialties across 82 sites in Oklahoma, serving 21 communities.

Requirements

• High School Diploma or GED.

Nice To Haves

• Previous customer service experience.
• Previous medical office experience would be a plus.

Responsibilities

• This is a Multi-faceted position consisting of customer service, insurance verification, registration, payment collection, data entry, and referrals.
• Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments, and maintenance of physician appointment schedules.
• Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner.
• Answers the telephone promptly in a customer-friendly manner.
• Collects and verifies accurate patient information and enters it into the registration system.
• Receives payment for services and correctly completes charge slips for data entry.
• Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
• The individual will also have the responsibility to uphold the policies and procedures of Hillcrest Healthcare System.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees