FT Patient Services Rep/Phlebotomist (Centennial DX)

The Health Alliance•Denver, CO

About The Position

Centennial Diagnostics is a Colorado, CLIA-certified lab that performs a full range of clinical lab tests including hematology, chemistry, immunoassay, molecular PCR, urinalysis, and rapid diagnostics. We aim to provide personalized, top-notch customer service for every patient . Job Summary: We are seeking skilled Phlebotomist to join our team working both on the road and in accounts collecting specimens. The ideal candidate will be responsible for collecting, processing, and packaging laboratory samples while ensuring a positive experience for both patients and clinic staff.

Requirements

Ability to provide quality, error free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric.
Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
Committed to all Centennial Diagnostics policies and procedures including company dress code, Employee Health and Safety standards.
Must have reliable transportation, valid driver license, and clean driving record, if applicable.
Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Centennial Diagnostics; and knowledge of our business.
Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance.
Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination.
Must be able to perform repetitive tasks with dominant hand frequently throughout the day.
Position requires travel. Extensive use of phone and PC.
Fine dexterity with hands/steadiness.
Bending/kneeling.
Pushing/pulling.
Reaching/twisting.
High school diploma or equivalent.
Medical Assistant Certification
Phlebotomy certification

Nice To Haves

One year phlebotomy experience preferred.
Customer service in a retail or service environment preferred.
Keyboard/data entry experience.

Responsibilities

Collect specimens according to established procedures. This includes, but not limited to: drug screens, blood samples, processing pathology and cytology samples.
Travel throughout Denver Metro, CO Springs, and Northern Colorado area to obtain patient samples.
Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.
Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition.
Enter billing information
Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order.
Work iLabs for assigned accounts daily to ensure accurate data is provided for billing purposes.
Provide necessary CIR and PPE Resolution reporting to Manager or Supervisor as required and scheduled
Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones for the lab when needed.
Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions.
Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
Assist with compilation and submission of monthly statistics and data.
Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
Complete training courses and keep up to date with the latest phlebotomy techniques.
Travel to Supervisor or Manager meetings if held off-site or off normal shift.
Participate on special projects and teams.
Stay up to date on company communications.