Patient Services Rep - Float Full-time Days

Northwestern Memorial Healthcare • Glen Ellyn, IL

1d • $20 - $27

About The Position

The Patient Services Representative reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.
Under direct supervision of Practice Manager/Coordinator, this position is responsible for greeting patients, scheduling appointments, performing various medical practice business related duties, and acting as liaison between patient and practice.

Requirements

• High School Diploma or equivalent
• 1-3 years prior Physician office experience
• Strong organizational and time management skills
• Excellent interpersonal, written and verbal skill
• Must be able to multi-task

Nice To Haves

• Medical office coding
• Previous customer service experience

Responsibilities

• greeting patients
• scheduling appointments
• performing various medical practice business related duties
• acting as liaison between patient and practice

Benefits

• We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.
• Please visit our Benefits section to learn more.
• Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED