PATIENT SERVICES MANAGER - Charlotte, NC
About The Position
Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected]. Job Summary Patient Services Manager (Acute Care) 📍 Charlotte, NC💰 $65,000 – $80,000 (based on experience)🚚 Relocation Assistance Available We’re seeking a hands-on Patient Services Manager to lead our patient dining program in a fast-paced acute care hospital in Charlotte, NC. This is a highly visible role focused on team leadership, operational excellence, and delivering a top-tier patient experience.
Requirements
- Associate’s degree + 1 year of experience OR Bachelor’s in Food Service, Nutrition, or related field
- 1+ year of food service management experience (acute care preferred)
- Proficient in Microsoft Office, EMR, and diet office systems
Nice To Haves
- CDM, DTR, or RD preferred
- ServSafe® certification a plus
Responsibilities
- Lead, coach, and develop patient services team members
- Oversee daily patient meal service in alignment with clinical standards
- Ensure compliance with dietary restrictions and modified diets
- Drive patient satisfaction and implement service improvements
- Maintain compliance with HIPAA, regulatory, and accrediting standards
- Partner with clinical staff to enhance patient-centered care
- Support Quality Assurance and Performance Improvement initiatives
Benefits
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
