Patient Services Manager - Food Service
About The Position
Aramark Healthcare+ is seeking candidates for a Patient Services Manager position at Duke Regional Hospital, located in Durham, NC. The Patient Service Manager will support the Patient Services Operation in the Food & Nutrition Department and will be responsible for developing and executing dining solutions to meet patient and customer needs and tastes. This person will utilize technical training and interpret government mandated nutritional standards in the healthcare industry on food health to develop healthy menu implementation plans. Manages patient feeding, quality assurance and drives patient satisfaction scores At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
Requirements
- Requires at least 1-2 year experience in a food service supervisor or management role.
- Bachelor's degree or equivalent experience
- Experience managing, motivating and engaging a large workforce.
- Proficiency with Microsoft Office programs required.
- Excellent interpersonal, customer services and organizational skills required.
- Must be able to work a varied schedule (opening, closing and mid shift + alternate weekends and holidays).
Nice To Haves
- Healthcare patient services management experience preferred.
- Nutrition education and/or background preferred.
- SERV Safe Certification is a plus.
Responsibilities
- Manages patient food service activities, complying with established standards
- Leads patient service staff to ensure meals are properly prepared and delivered to patients
- Conducts rounds on patients/departments
- Oversees the diet office and the service ambassador program
- Record safety and sanitation compliance
- Supervises tray line operation and/or the room service program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Food Services and Drinking Places
Number of Employees
5,001-10,000 employees
