Patient Services Manager 2

Sodexo • Taunton, MA

89d

About The Position

Sodexo is seeking a Patient Services Manager 2 for Morton Hospital in Taunton, MA. In this role you report to the Food GM and will lead a team of approximately 12 union employees to maintain a high quality patient tray line. The hours are approximately 10:30am- 7:00pm, and will include you providing coverage every other weekend and every other holiday. Morton Hospital in Taunton is a 144-bed acute care community hospital serving patients and families in southeastern Massachusetts. This is a Union environment. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.

Requirements

• Experience in a food production setting, healthcare/patient experience would be a plus.
• Knowledge of nutrition and specialized diets, R.D. would be a plus.
• Demonstrated experience successfully mentoring and leading a team.

Responsibilities

• Work with hourly associates to exceed patient satisfaction.
• Oversee the patient dining program and daily meal rounding inclusive of service recovery.
• Collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience.
• Perform tray assessments to ensure food quality, presentation and tray accuracy.

Benefits

• Medical, Dental, Vision Care and Wellness Programs.
• 401(k) Plan with Matching Contributions.
• Paid Time Off and Company Holidays.
• Career Growth Opportunities and Tuition Reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Education Level: Associate degree