Patient Service Coordinator

TEKsystems

3d•$20 - $25•Onsite

About The Position

We are seeking an experienced Patient Services Coordinator to join a dynamic healthcare team in a Radiation Medicine Clinic. This role is critical in ensuring a smooth and professional patient experience from check-in to scheduling and administrative support. If you have strong customer service skills, experience in patient registration, and thrive in a fast-paced medical environment, this opportunity is for you.

Requirements

High school diploma or equivalent.
Minimum 1 year in a healthcare setting with patient registration and insurance verification experience.
Familiarity with medical terminology and electronic health record systems (Epic/EMR/EHR).
Strong customer service skills with a professional and friendly demeanor.
Ability to manage high-volume scheduling and multitask effectively.

Nice To Haves

Reception or front desk experience in a medical environment.
Knowledge of patient care processes and medical records management.

Responsibilities

Serve as the first point of contact at the front desk for patients, visitors, and staff; provide assistance and direct inquiries appropriately.
Answer and screen incoming calls, provide information per policy, and route calls to the correct personnel.
Schedule and coordinate patient appointments, ensuring all necessary diagnostic test results are obtained prior to visits.
Register patients in the hospital’s registration system and confirm insurance details; collect payments as needed.
Maintain accurate patient charts, departmental files, billing records, and appointment logs.
Assist physicians during examinations/procedures and prepare exam rooms between patients.
Pre-register outpatients for next-day appointments.

Benefits

Opportunity to gain valuable experience in a large hospital system with room for career growth.
Strong benefits package upon permanent placement.
Supportive team environment with potential for extended hours and advancement.
Medical, dental & vision
401(k)/Roth
Insurance (Basic/Supplemental Life & AD&D)
Short and long-term disability
Health and Dependent Care Spending Accounts (HAS & DCFSA)
Transportation benefits
Employee Assistance Program
Time off/Leave (PTO, Vacation, or Sick Leave)
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Health Spending Account (HSA)