Patient Services Coordinator
About The Position
Introduction: The Emergency Center at Alamo Ranch is hiring one or two prn Patient Services Coordinators to help with day and night shifts. Join our team to create positive experiences for patients, providers, and coworkers. If you are dedicated to excellence and willing to work hard for a rewarding career, you have come to the right place! Job Summary: The Patient Services Coordinator is the face of The Emergency Center. The primary function is to create an excellence experience with every person who encounters The Emergency Center, whether by phone, electronically or in person. In addition, the Patient Services Coordinator is responsible for greeting patients, registering them in the system, performing several administrative functions, and working as a team with medical providers to coordinate patient medical care both in the facility and with local hospitals and doctors’ offices.
Requirements
- High School Diploma or GED
- Adapt to software programs used by facility.
- Operate fax machine, copier, label printer, and phone system, load printer paper and change toner.
- Working knowledge of basic computer systems, navigate office’s computer network.
- Make bad days better and help people smile. Extra mile attitude. Enjoys working with the public.
- Speak, read, and write in English
Nice To Haves
- Post high school education
- Customer service in medical fields
- Speak, read, and write in Spanish
Responsibilities
- Enthusiastically accepts and endorses the company’s core values of Accountability, Do Something Good, Empathy, and Zeal.
- Provides consistent outstanding service to all patients, facility visitors, and team members.
- Manages the patient’s overall experience by creating “WOW!” moments for each patient and their families and friends.
- Demonstrates effective interpersonal communication competencies such as problem solving, negotiating, engaging in conflict management, team building, and providing supportive feedback to both patients and team members.
- Promotes The Emergency Center culture and actively works to achieve company goals and initiatives.
Benefits
- 401k plan with company match
- Break room stocked with drinks and snacks.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
