Patient Services Coordinator

University of Arkansas•Little Rock, AR

11d

About The Position

The Patient Services Coordinator manages patient information and provides support in regard to the maintenance and retrieval of patient heath information and all related documents that are scanned and processed into the Legal Health Record system. The Patient Services Coordinator reviews medical records according to Arkansas State Health standards and The Joint Commission standards to ensure records are accurate and complete.

Requirements

High School Diploma/GED PLUS 1 year of administrative experience

Nice To Haves

One year of medical records experience

Responsibilities

Manages patient information and ensures that quality images of all documents are accurately captured to the correct patient, CSN number and document type which will support correct and timely billing.
Creates inpatient, outpatient, and emergency room batches with accuracy and speed.
Ensures documents are appropriately indexed and subtitled to correct encounter and document types and determine when it is appropriate to split, merge, and/or append documents.
Writes indexed batches to the appropriate queue in compliance with work-flow procedure.
Reviews assigned queues daily and execute timely processing and must understand workflows, medical records requirements and multiple record systems including but not limited to Epic and EPF.
Provides all support necessary for patient information accuracy and timely availability in Health Information Management and other departments and clinical areas.
Performs other duties as assigned.