Patient Services Coordinator

University of Arkansas System•Little Rock, AR

About The Position

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy The Patient Services Coordinator manages patient information and provides support in regard to the maintenance and retrieval of patient heath information and all related documents that are scanned and processed into the Legal Health Record system. The Patient Services Coordinator reviews medical records according to Arkansas State Health standards and The Joint Commission standards to ensure records are accurate and complete. Manages patient information and ensures that quality images of all documents are accurately captured to the correct patient, CSN number and document type which will support correct and timely billing. • Creates inpatient, outpatient, and emergency room batches with accuracy and speed. • Ensures documents are appropriately indexed and subtitled to correct encounter and document types and determine when it is appropriate to split, merge, and/or append documents. • Writes indexed batches to the appropriate queue in compliance with work-flow procedure. • Reviews assigned queues daily and execute timely processing and must understand workflows, medical records requirements and multiple record systems including but not limited to Epic and EPF. • Provides all support necessary for patient information accuracy and timely availability in Health Information Management and other departments and clinical areas. • Performs other duties as assigned.

Requirements

High School Diploma/GED PLUS 1 year of administrative experience

Nice To Haves

One year of medical records experience

Responsibilities

Manages patient information and ensures that quality images of all documents are accurately captured to the correct patient, CSN number and document type which will support correct and timely billing.
Creates inpatient, outpatient, and emergency room batches with accuracy and speed.
Ensures documents are appropriately indexed and subtitled to correct encounter and document types and determine when it is appropriate to split, merge, and/or append documents.
Writes indexed batches to the appropriate queue in compliance with work-flow procedure.
Reviews assigned queues daily and execute timely processing and must understand workflows, medical records requirements and multiple record systems including but not limited to Epic and EPF.
Provides all support necessary for patient information accuracy and timely availability in Health Information Management and other departments and clinical areas.
Performs other duties as assigned.