Patient Services Coordinator (Dalton, GA)

Starkey Laboratories, Inc. • Dalton, GA

40d • $15 - $20

About The Position

At Audibel, a subsidiary of Starkey Hearing Technologies, we are setting a new standard for excellence in hearing healthcare with commitment to our Patient Journey philosophy. This philosophy is driven solely by the special needs of our patients and our commitment to serve them. That means carefully guiding our patients on how to choose the best style and technology to enhance their lifestyle. The Patient Services Coordinator (PSC) is the face of the clinic and the patient's guide throughout his or her Journey to better hearing. The PSC is responsible for coordinating all aspects of patient care. This includes providing a professional and inviting front office experience, managing the clinic schedule and patient accounts, maintaining patient records, organizing special events, leading retention efforts and more. The PSC is an essential component of the Clinic Team and a steward of its resources. Schedule: M- F 40 hours/ week Our Culture An experienced team built around a culture of professional growth and knowledge-sharing. We celebrate innovation - providing our patients with the most innovative technology and the most effective hearing devices. We serve with passion, purpose and excellence. Total Team Approach - Our staff functions together as a cohesive group of hearing professionals. We coordinate the individual expertise of all staff members to provide the best possible care for our patients.

Requirements

• High school diploma preferred or equivalent work history.
• 1-2 years' experience in a customer service or retail position preferred.
• Proficient computer skills and knowledge of Microsoft Office Programs.
• Ability to manage all confidential information with complete discretion.

Nice To Haves

• Industry familiarity encouraged.

Responsibilities

• Ensure a Positive Patient Experience
• Provide Administrative Assistance
• Complete Varied Tasks
• Support Northland Employee Corporate and/or Department guidelines.
• Check and verify quality.
• React to change productively and handle other essential duties as assigned.
• Assist with development of clinic performance.

Benefits

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• life insurance
• short-term disability insurance
• long-term disability insurance
• employee assistance program
• hearing aid benefits
• PTO
• paid sick and safe time
• 6 paid holidays annually

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Computer and Electronic Product Manufacturing
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees