Patient Services Coordinator - Yakima Gastroenterology
About The Position
Join a team that shares your calling At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home. The Patient Services Coordinator is the initial point of contact for patients at our outpatient clinics. This role performs a variety of critical functions to maintain the clinical flow and to ensure patients receive care as ordered in a timely fashion.
Requirements
- High School diploma or GED equivalent required.
Nice To Haves
- One year experience as a medical receptionist or other related field preferred.
- Knowledge of medical terminology preferred.
Responsibilities
- Updates patient information, provides any required forms to complete, and obtains signatures as necessary.
- Prepares charts for each clinical session and ensures lab, diagnostic test results, history & physical examinations or other documentation are in charts as appropriate.
- Schedules patients for appointments as needed, including consultation and diagnostic appointments for patients per provider/assistant request and documents such.
- Schedules transportation and/or interpreters for patient as needed.
- Verifies insurance eligibility as appropriate.
- Provides telephone coverage. Utilizes good customer service practices for all callers.
- Completes forms as requested.
- Responds to patient requests expeditiously, maintaining an efficient clinical flow.
- Contributes to professional communication with team members in order to convey important information relating to patient care, operations, or clinical needs.
- Maintains awareness of changes in protocols/procedures of the department; maintains competency on all applicable computer systems.
- Other duties as assigned
Benefits
- We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off.
- Growth and education Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.
- Well-being and support Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.
- Living our values Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.
- Belonging for all Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.
- Pacific Northwest lifestyle Work and live where natural beauty, adventure and strong community connections are part of everyday life.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
