Patient Services Coordinator

UVA Health • Manassas, VA

21h

About The Position

Patient Services Coord III Job Code: PF1220 ABOUT US We are welcoming a new era in healthcare where achieving good health is just the beginning. At UVA Health Northern VA & Culpeper, we believe in caring for the whole person by getting to know – and making connections with – our patients. By combining the talent and expertise of our people, the breadth of capabilities across our system, and our commitment to helping our communities get better and stay healthy, we are improving the patient experience. As a UVA Health Northern VA & Culpeper team member, you will have a voice in patient care decisions, support the most advanced medical technologies and feel a strong sense of satisfaction from making a difference in people’s lives every day. Come join our dynamic team! Be the calm, confident guide patients rely on during some of their most important healthcare moments. As a Patient Service Coordinator in our surgical specialty practices, you’ll be the welcoming first impression and the steady point of contact who keeps schedules seamless, communication clear, and every patient experience exceptional from consultation to recovery. JOB TYPE Classification: Non Exempt Supervises Positions: No JOB SUMMARY The following is a summary of the major essential functions of the job. The team member may perform other duties, both major and minor, that are not mentioned below; and specific functions may change from time to time: Schedules and registrars patients for the outpatient clinic. Verifies eligibility for patients and ensures all pre-authorizations, referrals, and pre-certifications are obtained as necessary by working closely with the physician offices, Utilization Review and Business Office Departments. Perform other job-related duties as directed by the Supervisor. QUALIFICATIONS Education: High School Diploma or GED required.

Requirements

• High School Diploma or GED required.
• 1 year of clerical experience in medical office setting required. Other related experience may be considered in lieu of medical office experience.
• Knowledge of basic medical terminology.
• Ability to communicate both verbally and in writing and possess a high degree of excellent customer service skills.
• Background of insurance knowledge is required for certain tasks assigned.
• Ability to comprehend insurance cards and benefit details.
• Ability to deal directly with the public in a professional and empathetic manner.

Nice To Haves

• Background/knowledge of government/state and patient assistance programs is preferred.
• Working knowledge of ICD-10 and CPT coding is preferred.
• Strong computer skills.
• Proficiency in Windows and Microsoft Office preferred.

Responsibilities

• Schedules and registrars patients for the outpatient clinic.
• Verifies eligibility for patients and ensures all pre-authorizations, referrals, and pre-certifications are obtained as necessary by working closely with the physician offices, Utilization Review and Business Office Departments.
• Perform other job-related duties as directed by the Supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED