Patient Services Coordinator

US Fertility•San Antonio, TX

9h•Onsite

About The Position

Build What Matters Most—Families, Futures, and Your Career Enjoy meaningful work while contributing to an organization that changes lives every day. US Fertility , the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine. Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients , the lives we help bring into the world , and the culture of excellence we foster across our organization . We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine. Through our national network of premier fertility centers—including Ovation Fertility —we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started. Opportunity Overview We have an immediate opening for a Patient Services Coordinator to join our team at Ovation Fertility in San Antonio, Texas . Schedule: Monday through Friday, from 7:30 AM to 4:00 PM This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day. How You’ll Contribute At US Fertility, collaboration is fundamental to how we work. There is undeniable strength in numbers—and support is always within reach. Whether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success. In this role, the Patient Services Coordinator will:

Requirements

High school diploma required; Associates degree preferred
2+ years administrative experience in a hospital or medical office setting
Extensive knowledge of insurance/benefits, medical terminology and medical billing
Knowledge of office procedures and office machines (i.e. computer, fax, copier, etc.)
Basic computer proficiency with Microsoft Office suite
Ability to communicate accurately and concisely
Excellent interpersonal skills
Strong attention to detail
Ability to organize and manage multiple priorities and meet deadlines in an ever-changing environment

Nice To Haves

Women's health, OB/GYN, or Fertility experience preferred

Responsibilities

Welcome patients and visitors to the office
Answer and assist all incoming telephone calls
Schedule appointments using a computerized scheduling system and conducting follow-up calls when necessary
Provide timely and accurate information and quality customer service to incoming patient inquiries
Maintain patient accounts by obtaining, recording, and updating personal, financial, and insurance information