Patient Services Coordinator/Customer Service Coordinator

Physical Therapy & Sports Medicine Centers • New London, CT

13d

About The Position

PTSMC is currently seeking a Part Time Patient Services Coordinator (PSC) to join our New London clinic. This front desk role is a key position within our team, serving as both the first and last point of contact for patients and visitors.

Patient Services Coordinators play a vital role in delivering exceptional customer service and ensuring the smooth operation of front desk and administrative functions. We're looking for someone who brings a friendly and professional demeanor, excellent communication skills, and a commitment to creating positive experiences for every patient.

Responsibilities

• Deliver outstanding customer service in a welcoming and professional manner
• Greet patients and visitors as they arrive
• Answer and route incoming calls appropriately
• Assist patients with completing intake and insurance forms
• Accurately input patient data into the electronic medical record system
• Schedule and confirm appointments
• Process and collect patient payments

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed