Patient Services Coordinator - TEMP ROLE

The Center for Children • Glastonbury, CT

2h • Onsite

About The Position

The Center for Children with Special Needs (CCSN) is looking to hire a Patient Services Coordinator to join our Administrative team in providing receptionist and telephone support.

Note: This is a Temporarily 90-day position

The position will be located in CCSN's Glastonbury, CT office. Hours will be Monday-Friday 7:30-4:00pm with on-call Saturday rotation

This position would be a key member of CCSN's administrative team and assist in all receptionist functions at the Center.

Requirements

• Experience working in a high-call volume medical receptionist setting
• Courteous and professional on the phone with incoming calls
• Proficiency with VoIP-based phone systems that includes answer, transferring, and routing calls to appropriate parties
• Ability to multitask and operate in a fast-paced environment

Nice To Haves

• Experience working with ABA practices strongly desired
• Experience with EMR (CCSN uses CentralReach) strongly preferred, although training will be provided
• Prior experience working as a medical receptionist desired

Responsibilities

• Support patient scheduling
• Operating in highly-collaborative environment, partnering with clinical and administrative colleagues
• Provide primary phone coverage to assist with patient arrivals and pick-up
• Collaborate with other administrative team members on coordination across tasks
• Maintain sensitive patient materials in compliance with legal standards (including HIPAA compliance)
• Maintaining call logs of communications with patients and clinicians
• Assist Administrative Team Lead with special projects / other tasks as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed