Patient Services Coordinator

University Clinical Health•Memphis, TN

just now

About The Position

As the only independent and physician-led faculty practice plan of the University of Tennessee Health Science Center, University Clinical Health (UCH) offers best-in-class clinical care through a network of 175+ providers across 19 specialties to meet the healthcare needs of the Mid-South community. UCH is a not-for-profit, non-tax-supported group practice and is here to serve the community while providing medical excellence to our patients. Position Summary: The Patient Services Coordinator (PSC) performs appointment scheduling and registration for patients and updates demographic information. The PSC will also perform various patient care activities to assist physicians, including preparing the examination room for the patient, taking patient vital signs, and recording vitals in medical charts. This position also maintains patients’ medical charts and receives co-payments for the visit.

Requirements

High School diploma or equivalent Required
Certified Medical Assistant Certification from an accredited teaching establishment Required
Keyboarding skills and aptitude for learning patient database program
Knowledge of OSHA requirements
Knowledge of medical terminology

Nice To Haves

1 to 2 years of related work experience is Preferred

Responsibilities

Patient assessment
Clinical procedures
Physician order execution
Patient satisfaction
Clinic resource availability
Regulatory compliance
Phone triage
Pre-certification & authorization
Assist with weekly chart audits including reviewing charts of each Certified Medical Assistant and Licensed Practical Nurse
Ensure each individual is meeting the mark on repat blood pressures, performing all BH screeners, and subsequent assessments, printing offing VIS sheets when vaccines are given
Support OB/GYN team
Maintain supply par levels and submit monthly supply order to Clinic Coordinator
Keep track of Covid -19 supplies within the clinic