Patient Services Coordinator

Novant Health • Advance, NC

84d

About The Position

At Novant Health, we believe that remarkable care starts with remarkable people. As a Patient Services Coordinator IV, you'll play a pivotal role in ensuring our patients receive seamless, compassionate, and efficient care from the moment they walk through our doors.

Requirements

• High School Diploma or GED.
• Minimum of 3 years' experience in a medical office setting.
• Proficiency in EPIC systems and understanding of CPT and ICD9-CM coding.
• Strong organizational, problem-solving, and communication skills.
• Ability to adapt to changing priorities and work collaboratively in a diverse team.

Nice To Haves

• Proficient in the use of all computer software utilized in the practice.

Responsibilities

• Serve as a super-user for EPIC systems, providing practice support and handling miscellaneous work queues.
• Coordinate patient appointments, referrals, and follow-ups to ensure seamless care delivery.
• Foster a welcoming environment, making every patient feel valued and heard.
• Manage patient records, insurance information, and billing processes with accuracy and confidentiality.
• Be a liaison between patients, healthcare providers, and administrative staff to facilitate effective communication.

Benefits

• Access to career advancement opportunities and continuous learning.
• Benefit from our tuition reimbursement and loan forgiveness programs.
• Contribute to a culture that values teamwork, community involvement, and the principle of 'First Do No Harm'.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED