Patient Services Coordinator (Medical Receptionist) - Full or Part Time

ActivePT and Sports • Rochester, MN

443d • $37,440 - $41,600

About The Position

The Patient Services Coordinator (PSC) at ActivePT and Sports is a vital role within the administrative team, responsible for providing exceptional customer service and ensuring a positive experience for patients. This position involves managing patient schedules, handling payments, and maintaining the office environment, all while working in a busy medical setting. The PSC will be the first point of contact for patients, making it essential to be organized, detail-oriented, and compassionate.

Requirements

• High school diploma or GED
• Medical office experience preferred but not required
• Strong customer service skills
• Experience with Google Docs and Sheets
• Excellent communication skills, both written and verbal
• Ability to manage multiple tasks while remaining detail-oriented
• Familiarity with medical terminology is a plus

Nice To Haves

• Experience in a medical office setting
• Knowledge of grammar and spelling
• Ability to learn quickly and manage multiple computer monitors

Responsibilities

• Welcoming patients to ActivePT
• Ensuring a great experience for all patients through customer service
• Managing the patient schedules of 16 practitioners at six locations with high attention to detail
• Accepting payments
• Answering phones
• Scheduling appointments
• Filing paperwork and entering confidential patient data
• Faxing and scanning documents
• Corresponding with other professional offices
• Maintaining the office's presentation by organizing and cleaning the space
• Using and rapidly moving between multiple computer systems

Benefits

• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Life insurance
• Continuing education allowance
• Membership to Rochester Athletic Club

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED