Patient Services Coordinator IV

Novant Health • Kernersville, NC

92d

About The Position

Responsible for processing referrals at least 50% of the time and/or performing Dimensions super-user functions such as practice support with EPIC or working the miscellaneous work queues. Come join a remarkable team where quality care meets quality service, in every dimension, every time. At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

Requirements

• High School Diploma or GED, required.
• Three years of experience in a medical office setting, required.
• Knowledge of medical office software for updating patient demographic information, posting charges, copays, and scheduling patient appointments.
• Understanding of CPT and ICD9-CM coding processes.
• Excellent verbal communication skills.
• Ability to work with changing priorities.
• Excellent organizational, problem solving, and critical thinking skills.
• Ability to interact with individuals of all cultures and levels of authority.
• Ability to maintain confidentiality.
• Ability to function as part of a team.
• Possess initiative.
• Basic medical terminology knowledge required.
• High level of working knowledge of EPIC systems.
• Detailed knowledge of multiple payors billing requirements.
• Familiarity with coding requirements for practice specialty.

Nice To Haves

• Proficient in the use of all computer software utilized in the practice.

Responsibilities

• Deliver the most remarkable patient experience in every dimension, every time.
• Foster teamwork, team member engagement, and community involvement.
• Leverage diversity and inclusion in support of quality care.
• Foster a safe patient environment driven by the principles of 'First Do No Harm'.

What This Job Offers

• Industry: Hospitals
• Education Level: High school or GED