Patient Services Coordinator III

Novant Health • Mount Pleasant, SC

91d

About The Position

Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions.

Requirements

• High School Diploma or GED, required
• One year of clerical experience in medical office setting, required
• Knowledge of medical office software for updating patient demographic information, posting charges, copays, and scheduling appointments
• Excellent verbal communication skills
• Ability to work with changing priorities
• Excellent organizational, problem solving and critical thinking skills
• Ability to interact with individuals of all cultures and levels of authority
• Ability to maintain confidentiality
• Ability to function as part of a team
• Possess initiative
• Basic medical terminology knowledge
• High level of working knowledge of EPIC systems
• Detailed knowledge of multiple payors billing requirements
• Familiarity with coding requirements for practice specialty

Nice To Haves

• Proficient in use of all computer software utilized in practice

Responsibilities

• Timely and accurate recording of patient demographics
• Recording insurance information
• Managing patient charges and collections
• Scheduling patient appointments accurately
• Cross-training in multiple administrative support functions

What This Job Offers

• Industry: Hospitals
• Education Level: High school or GED