Patient Services Coordinator III

Novant Health • Lexington, NC

82d

About The Position

Novant Health Patient Service Coordinator III responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions.

Requirements

• High school diploma or GED, required.
• One year of clerical experience in a medical office setting, required.
• Knowledge of medical office software for updating patient demographic information, posting charges, copays, and scheduling appointments.
• Excellent verbal communication skills.
• Ability to work with changing priorities.
• Excellent organizational, problem solving, and critical thinking skills.
• Ability to interact with individuals of all cultures and levels of authority.
• Ability to maintain confidentiality.
• Ability to function as part of a team.
• Possess initiative.
• Basic medical terminology knowledge required.
• High level of working knowledge of EPIC systems.
• Detailed knowledge of multiple payors' billing requirements.
• Familiarity with coding requirements for practice specialty.

Nice To Haves

• Proficient in use of all computer software utilized in practice.

Responsibilities

• Timely and accurate recording of patient demographics and insurance information.
• Recording patient charges and collections.
• Scheduling patient appointments accurately and promptly.
• Cross-training in multiple administrative support functions.

What This Job Offers

• Industry: Hospitals
• Education Level: High school or GED