This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
Serves as team leader for the physician practice support staff. Supports management in the daily administrative operations of the practice. All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference.
Responsibilities
- Provides administrative support for the office, such as answering telephones, coordinating/scheduling meetings and making travel arrangements.
- Reassigns employees as necessary to cover required workload and oversees daily operations of the practice to ensure operational efficiency.
- Assists in resolving accounts receivables issues such as rejections of claims, charge corrections, billing edits, collections of old balances and other factors influencing collections.
- Resolves routine problems in business office.
- Oversees sorting and prioritizing of incoming mail, ensuring that urgent correspondence and time-dated materials are brought to the attention of the management as appropriate for action or response.
- Responds to non-clinical patient inquiries. Advises patients and/or guardians regarding accounts, researching specific issues when necessary. Advises management on issues of patient satisfaction.
- Responsible for payroll documentation and processing, as requested by management.
- Contacts vendors for repair or routine service of equipment. Forwards proposal/quotes to management for approval.
- Maintains adequate levels of office supplies.
- Maintains petty cash fund. Submits appropriate documents to the physician practice leadership for reimbursement.
- Develops and conducts orientation and in-service training for support staff.
- Performs other duties as assigned.
Requirements
- Education - High School diploma or equivalent
- Experience - Two (2) years related clerical experience in a physician office.
Nice-to-haves
- Three (3) years in a lead or supervisory capacity in a non-medical office setting may be considered an equivalent substitution.
