Patient Services Assoc (Part time) Warrington, Warminster, Willow Grove, Lansdale
About The Position
The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre authorizations for procedures, verifies insurance, referrals and patient demographic information. The PSA II supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients and visitors to maintain an efficient flow of patients to examination rooms.
Requirements
- HS Diploma or equivalent required.
Nice To Haves
- Customer service and/or patient facing healthcare experience preferred.
Responsibilities
- Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
- Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.
- Obtains pre certifications and/or pre authorizations for procedures.
- Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
- Greets and interacts with patients/visitors in a professional manner, on phone or in person.
- Adheres to HIPAA privacy and security requirements.
- Ensures compliance with all applicable federal, state, and local regulatory standards.
- Other duties as requested or assigned.
Benefits
- Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
- Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
- All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps ), have access to medical (including prescription) insurance.
- For more benefits information, please click here
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
