Patient Services Associate II Full-Time Jefferson PM&R Elkins Park

Jefferson Health Plans

4d • Onsite

About The Position

Handle all aspects of front and back-office functions for the Department of PM&R's Electro Diagnostic Laboratories with an emphasis on patient scheduling, managing physician reports and analysis, and ensuring proper billing functions are completed. Responsible for obtaining patient demographic and insurance information, verifying insurance, obtaining /verifying referrals, and obtaining pre-certifications. As a front-line employee, the employee must provide superior customer service and always look to solve patient issues presented to them. Excellent prioritization, decision-making, multi-tasking skills are essential in this key position.

Requirements

• High school diploma or equivalent, plus 2-5 years related work-experience and the ability to work in a fast-paced environment is required.
• Exceptional Customer Service practices a must.
• Must possess knowledge/familiarity with general office functions and procedures including ICD-10 codes, CPT coding, medical terminology, and HIPAA regulations.
• Experience using a computer in an office setting and the ability to verbally communicate information to staff and patients in a professional customer focused manner required.
• Spelling, grammar, and telephone etiquette skills are required

Benefits

• Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
• Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
• All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees