Patient Services Assistant

Grace Health•Battle Creek, MI

4d•$18

About The Position

In this position, you will greet, instruct, direct, and schedule patients and visitors. To be successful in this role, you must be detail-orientated and can multitask under pressure. Those key ingredients will assist you with managing appointment schedules, registering patients, and verifying and updating medical records. From registering patients to assisting visitors with navigation throughout our facility, our staff are responsible for creating a positive customer service experience! Our Work Environment: Grace Health is an organization that welcomes the community with open arms and embraces every patient. We embody a servant's heart, showing concern for others and putting the needs and interests of our patients first. We believe that by engaging our patients, we are empowering them with knowledge, abilities, and the willingness to make decisions that will help benefit them in their lives. Grace Health strives to radiate positive energy to be a place where patients and staff experience the feeling that they are the most important person here and look forward to coming in every single time. Grace Health is committed to the highest business and personal ethics and integrity standards, doing good to others while doing no harm. As we continue to improve the quality of our services and operations, we will maintain our core values and reputation for integrity, honesty, responsibility, fairness, respect, compassion, teamwork, and trust.