Patient Services Assistant - 608302
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About The Position
The Patient Services Assistant at Northern Arizona University's Campus Health Services is a vital member of the healthcare team, responsible for providing exceptional administrative and patient support. This role involves a variety of tasks aimed at ensuring a smooth and efficient experience for patients, from scheduling appointments to managing patient records. The ideal candidate will have strong organizational and communication skills, a compassionate approach to patient care, and proficiency in healthcare administration software. This position performs varied advanced administrative work unique to the work unit requiring initiative and independent judgment. The successful candidate will work independently under general direction. This position is also responsible for keeping official records and recommends administrative policies. They will handle problems situations by determining the approach or action to take and interprets guidelines, procedures, policies and practices. The successful candidate will have contact with high level administrative offices requiring use of business vocabulary, tact, discretion and judgment. This position reports to the Patient Services Manager.
