Patient Services Advocate- Full-Time- Kissimmee

CareSpot • Kissimmee, FL

7d

About The Position

We are seeking a Patient Services Advocate to join our team and serve as a liaison between patients and healthcare providers. The ideal candidate will be responsible for ensuring that patients receive the support and information they need to navigate the healthcare system effectively. If you are passionate about helping others, have a nurturing attitude, and possess the skills to support patients through their healthcare journey, we encourage you to apply for the Patient Services Advocate position.

Requirements

• Bachelor's degree in healthcare administration, social work, or related field.
• Previous experience in a healthcare setting or customer service role preferred.
• Strong communication and interpersonal skills.
• Knowledge of medical terminology and healthcare processes.
• Ability to work independently and as part of a team.
• Compassionate attitude and a commitment to patient advocacy.
• Proficiency in basic computer skills and electronic health record systems.

Responsibilities

• Communicate with patients to understand their needs and concerns.
• Assist patients in scheduling appointments and coordinating with healthcare providers.
• Educate patients on available services, insurance coverage, and financial assistance programs.
• Advocate on behalf of patients to ensure they receive quality care and timely services.
• Handle patient inquiries, resolve issues, and escalate complex cases as needed.
• Maintain accurate and confidential patient records.
• Collaborate with healthcare teams to support the overall well-being of patients.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level