Patient Service Technician

Pentec Health • Boothwyn, PA

19d • $19 - $20

About The Position

The Patient Services Technician performs customer service related functions related to pharmacy services, including contacting patients/clients for delivery scheduling purposes, related recordkeeping, and assisting pharmacy clinicians.

Requirements

• High School graduate or equivalent
• Must be able to communicate effectively both verbally and in writing, the ability to work in teams, high attention to detail, organizational and time management skills, and be dependable in attendance and job performance

Nice To Haves

• Previous experience with pharmacy or medical record keeping preferred. Proficiency with pharmacy computer systems and software.

Responsibilities

• Contact patients, nurses, and/or physician offices to schedule pharmacy deliveries
• Notify appropriate Pentec personnel of changes to patient/client status, individual requests, and urgent needs of the patient.
• Documents all communications and related changes as necessary within the patient’s electronic medical record and maintains scheduling data to assure routine deliveries for patients and nurses
• Executes data entry functions related to prescription refills, including scanning documents, printing labels, and creating delivery tickets.
• Other job duties and special projects as assigned.

Benefits

• Benefits may include but are not limited to medical, dental, vision, 401k match, PTO, paid holidays, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees