Patient Service Technician - Delivery Driver

Rick's Medical Supply • Springfield, OR

428d

About The Position

The Patient Service Technician - Delivery Driver at Rick's Medical Supply is responsible for delivering, setting up, and educating patients on Durable Medical Equipment (DME). This role involves ensuring timely and professional service while maintaining accurate delivery records and adhering to safety protocols. The technician plays a crucial role in improving the lives of patients with chronic care diseases by providing essential medical equipment and support.

Requirements

• High school diploma or GED.
• Valid Driver's License.
• Strong organizational skills.
• Basic computer skills.
• Ability to work as part of a team.
• Detail-oriented and reliable.

Nice To Haves

• DOT certification (optional).

Responsibilities

• Deliver and set up Durable Medical Equipment (DME) for patients.
• Provide patient education regarding the use of respiratory and medical equipment.
• Maintain organized delivery and pickup tickets along with updated Delivery Track records.
• Complete necessary training programs and annual competency assessments.
• Communicate effectively with dispatch and patients regarding delivery timelines.
• Manage all orders on the route sheet and ensure timely deliveries.
• Handle contaminated equipment according to company policies and procedures.
• Perform physical inspections of delivery vehicles and document findings.
• Assist in warehouse and office maintenance tasks as required.

Benefits

• Paid training
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Paid time off
• Vision insurance
• Employee discount
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Health and Personal Care Retailers
• Education Level: High school or GED