Patient Service Technician - CMV

Owens & Minor • Gilbert, AZ

307d

About The Position

The Patient Service Technician is responsible for delivering and picking up equipment from homecare patients. This role involves setting up equipment and instructing patients on the basic use of the equipment, assisting patients in solving problems regarding equipment use, and scheduling and organizing daily deliveries and pickups according to geographic territory. The technician will load and unload durable medical or infusion equipment, oxygen, and medical supplies onto the delivery vehicle, while complying with all applicable regulatory requirements. The position also requires completing necessary paperwork, maintaining daily vehicle maintenance logs, and ensuring vehicles are in proper working condition. The technician may respond to emergency delivery calls and perform routine vehicle maintenance.

Requirements

• Education or experience equivalent to a high school diploma is required.
• At least one-year related work experience is required.
• Must be at least 21 years of age or older at the time of hire.
• Minimum of three years driving history required.
• Must possess a valid Driver’s license.
• Successful completion of Apria Healthcare's Driver Training Program.

Nice To Haves

• Basic computer skills.
• Problem Solving/Analysis skills.
• Communication Proficiency.
• Personal Effectiveness/Credibility.

Responsibilities

• Delivers and picks up equipment from homecare patients.
• Sets up equipment and instructs patients on the basic use of equipment.
• Assists patients in solving problems regarding equipment use.
• Schedules and organizes daily deliveries and pickups according to geographic territory.
• Loads and unloads durable medical or infusion equipment, oxygen, and medical supplies onto delivery vehicle.
• Complies with all applicable regulatory requirements.
• Completes necessary paperwork including daily delivery logs and vehicle maintenance logs.
• Notifies supervisor of any unsafe conditions in the patient's home.
• Maintains daily vehicle maintenance logs and incident reports.
• Responds to emergency delivery calls as needed.
• Performs routine vehicle maintenance.

Benefits

• Medical, dental, and vision insurance, available on first working day.
• 401(k), eligibility after one year of service.
• Employee stock purchase plan.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED