Patient Service Technician - CMV

Owens & Minor • Los Angeles, CA

111d • $24 - $27

About The Position

The Patient Service Technician is responsible for delivering and picking up equipment from homecare patients. This role involves setting up equipment and instructing patients on its basic use, as well as assisting them in solving problems regarding equipment use. The technician will also schedule and organize daily deliveries and pickups according to geographic territory, load and unload durable medical or infusion equipment, oxygen, and medical supplies onto the delivery vehicle. Compliance with all applicable regulatory requirements is essential, including maintaining necessary paperwork and vehicle maintenance logs. The technician may also respond to emergency delivery calls and perform routine vehicle maintenance.

Requirements

• Education or experience equivalent to a high school diploma is required.
• At least one-year related work experience is required.
• Must be at least 21 years of age or older at the time of hire.
• Minimum of three years driving history required.
• Must possess a valid Driver's license.
• Successful completion of Apria Healthcare's Driver Training Program.
• Must meet job-related requirements to comply with D.O.T., F.D.A. and Joint Commissions regulations.

Nice To Haves

• Basic computer skills.
• Business Acumen.
• Problem Solving/Analysis.
• Communication Proficiency.
• Personal Effectiveness/Credibility.

Responsibilities

• Delivers and picks up equipment from homecare patients.
• Sets up equipment and instructs patients on the basic use of equipment.
• Assists patients in solving problems regarding equipment use.
• Schedules and organizes daily deliveries and pickups according to geographic territory.
• Loads and unloads durable medical or infusion equipment, oxygen, and medical supplies onto delivery vehicle.
• Complies with all applicable regulatory requirements.
• Completes necessary paperwork including daily delivery logs and vehicle maintenance logs.
• Notifies supervisor of any concerning conditions in the patient's home.
• Maintains daily vehicle maintenance logs and incident reports.
• Responds to emergency delivery calls as needed.
• May clean and assist with the repair of equipment.
• Performs routine vehicle maintenance.

Benefits

• Medical, dental, and vision insurance, available on first working day.
• 401(k), eligibility after one year of service.
• Employee stock purchase plan.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees