Patient Service Tech (Care Med only)

QUIPT HOME MEDICAL INC-posted 3 months ago
Full-time • Entry Level
Savannah, GA
501-1,000 employees
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. The Patient Service Technician (PST) is responsible for the delivery, set-up and pick up of DME and respiratory equipment and supplies to home care patients. The PST is often involved in instructing patients on the proper use and care of equipment. Most importantly, the PST often serves as THE representative of the company to its customers and must have a strong customer service orientation. As part of the patient care team, the driver technician needs to stay aware of changes in patient’s conditions and needs, and make certain those concerns are shared with other appropriate staff.

  • Deliver, set up and pick up DME equipment, supplemental oxygen products, and supplies to home care patients and commercial accounts within a prescribed and assigned geographical area.
  • Organize and pick product and load in the proper order delivery.
  • Complete deliveries, new patient set ups and equipment returns efficiently and safely per company and regulatory guidelines.
  • Practice safe driving habits and proper safety precautions.
  • Work with dispatch to create most efficient delivery routes.
  • Execute proper hand-washing technique between patients.
  • Wear gloves when exchanging disposables or picking up dirty equipment.
  • Assist with the pulling of equipment and supplies from the warehouse as prescribed on patient/client delivery tickets.
  • Provide patient/client orientation and instruction on the proper use of equipment.
  • Communicate the customers the financial responsibility regarding copays, deductibles or full amounts as necessary and collect those payments.
  • Work with the understanding that you are THE primary representative of our company to most of our customers.
  • Be able to assess home safety, accessibility and patient/customer status and needs.
  • Maintain knowledge of basic home safety.
  • Know and follow all FDA, OSHA, and DOT regulations, company policies and procedures and safety regulations.
  • Take on call time on a predetermined, rotating basis.
  • Maintain or assist with maintaining appropriate storage of clean and dirty equipment.
  • Be proactive in maintaining company owned vehicles in good running order.
  • Assist in maintenance of entire structure as needed.
  • Possess skill in efficient preparation of products for shipping on a daily basis.
  • Assist in maintaining proper inventory and consistent stocking of appropriate equipment and supplies.
  • Comply with all applicable company policies, procedures, and patient protocols.
  • Display on time attendance and dependability.
  • Treat all information and data within the scope of the position with appropriate confidentiality and security.
  • High School diploma or equivalent required.
  • Excellent customer relations, communication and teaching skills.
  • Excellent driving record.
  • Two years of HME/DME experience.
  • Delivery and stockroom experience.
  • Computer skills helpful.
  • Medical Insurance- multiple plans to choose from.
  • Dental & Vision Insurance.
  • Short Term Disability & Long Term Disability Options.
  • Life Insurance.
  • Generous PTO plan.
  • Paid Holidays.
  • 401K.
  • 401K match.
  • Competitive Pay.
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Medical Technician Resume Examples
•
Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service