PATIENT SERVICE SPECIALIST

University of Washington • Seattle, WA

395d • $48,110 - $69,992

About The Position

The Patient Service Specialist at UW Medical Center Northwest is responsible for providing exceptional customer service and support to patients and healthcare providers. This role involves managing communications, scheduling appointments, and ensuring patient satisfaction within a collaborative healthcare environment.

Requirements

• High school graduation or equivalent.
• One year of healthcare, administrative, or customer service experience, or an equivalent combination of education/experience.

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging.
• Scheduling provider and ancillary service appointments.
• Obtaining patient demographic, financial, and clinical information.
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery.

Benefits

• Full-time position with competitive hourly wage
• Union position
• Convenient location near public transportation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED
• Number of Employees: 10,001+ employees