Patient Service Specialist - Medical Front Office
About The Position
Overview Baylor Scott & White Institute for Rehabilitation Austin, TX (Pflugerville) Patient Service Specialist (PSS) - Float Hours: vary M- F between 7am - 7pm PRN (as needed) North Austin Float Candidate will be required to travel to multiple outpatient clinics. Area of Coverage: Liberty Hill, Steiner, North Austin, Pflugerville. PRN rate: $21.00 per hour Responsibilities Seeking someone that is organized, adaptable and able to work well with others or independently. Candidate will be required to travel to other locations as needed. Candidate to provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed.
Requirements
- HS diploma or GED is required
Nice To Haves
- Customer service experience
- Knowledge of insurance verification
- Healthcare, medical, or dental office administration
Responsibilities
- Greets patients
- Answers phones
- Patient intake and data entry
- Insurance verification and pre-authorization
- Schedules patient appointments
- Operates front office of outpatient centers
- Supports therapists and therapy assistants
- Daily cash balancing and weekly banking deposits
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
