Patient Service Specialist- Atrium Health Charlotte- Family Medicine FT Days

Atrium HealthIndian Land, SC
4d$19 - $29Onsite

About The Position

The Patient Service Specialist will consistently provide exemplary customer service while proactively executing all front office administrative duties. It is the responsibility of every Advocate Health team member to deliver a world-class patient experience every person, every encounter, every time.

Requirements

  • High School Diploma or GED require.
  • Computer experience required.
  • Customer relations experience required.

Nice To Haves

  • Experience with Medical Records Software preferred
  • Front desk practice experience preferred.

Responsibilities

  • Manage patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience
  • Encourage patient utilization of front-end technology during the registration process
  • Enter and maintain confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter
  • Assist billing functions accurately and/or directs to appropriate billing office
  • Demonstrate proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations
  • Monitor inventory and stock medications, narcotics, and emergency medications/equipment

Benefits

  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
  • Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Benefits and more Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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