Patient Service Specialist

Select Medical • Broomfield, CO

1d • Onsite

About The Position

Select Physical Therapy is seeking a full-time Patient Service Specialist in Broomfield, CO, to support a growing community. This role offers flexible schedules, no weekends, and opportunities for growth within a solid team environment. The specialist will be responsible for greeting and registering patients, providing information about their visits and next appointments, scheduling appointments in person and via phone, and communicating regularly with various parties such as attorney offices, insurance companies, and the business development team. Key duties also include collecting co-pays, managing payer approvals, and conducting insurance authorizations and verifications.

Requirements

• High School Diploma or GED required
• Ability to walk, stand, bend, and reach consistently throughout a work day/shift
• Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
• Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
• Ability to carry office supplies up to 10lbs
• Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
• Ability to speak and hear sufficiently to understand and give directions

Nice To Haves

• 1 Year of Front Desk Experience
• Bilingual (English/Spanish speaking)

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Benefits

• Comprehensive benefits package and company matching 401(k) plans
• Industrywide unmatched continuing education (CEU) program with unlimited access to CEU courses, national certifications and more
• Indefinite student debt benefit program
• Competitive compensation with annual performance reviews

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees