Patient Service Specialist

Healthcare Connection • Mount Healthy, OH

7d • Onsite

About The Position

As a Patient Services Specialist, you’ll play a vital role in ensuring a positive experience for every patient who walks through our doors. As the welcoming face of our Mt. Healthy location, you’ll support patients throughout the front desk registration process. We're looking for customer-focused individual who thrives in a fast-paced environment and is committed to health equity for all.

Requirements

• 1–3 years of experience in a clinical or medical office setting (front desk, registration, or scheduling roles preferred)
• Proficiency in Microsoft Office and computer systems
• Familiarity with EHR systems; NextGen experience is a plus
• Ability to multitask in a busy environment with frequent interruptions
• Strong communication and interpersonal skills
• Resume must be attached to be considered

Nice To Haves

• Familiarity with EHR systems; NextGen experience is a plus

Responsibilities

• Greet and register patients upon arrival
• Verify and update patient demographic and insurance information
• Collect payments and co-pays for services
• Schedule, confirm, cancel, and reschedule appointments
• Assist patients with forms and paperwork
• Work with the Finance department regarding patient balances
• Support administrative and reporting tasks as needed

Benefits

• Medical, Dental, and Vision Insurance
• Free Life & Short-Term Disability Insurance
• 403(b) Retirement Plan with employer match
• Comprehensive Paid Time Off (PTO)
• 10 Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees