Patient Service Specialist

USPI • Wyomissing, PA

1d • Onsite

About The Position

Surgical Institute of Reading has an immediate need for a full time Patient Service Specialist!

Welcome to Surgical Institute of Reading
Surgical Institute of Reading (SIR) Physical Therapy is a leading outpatient orthopedic clinic dedicated to delivering high-quality, patient-centered care. Our clinics have won Best of Berks for Rehabilitation Services for 4 years straight. We specialize in treating musculoskeletal conditions and sports injuries, helping patients return to their optimal level of function and wellness.

Patient Service Specialist at Surgical Institute of Reading
Responsible for greeting patients, scheduling patients, answering telephones, insurance verification and upfront collections.

Requirements

• High school diploma or equivalent
• Must exhibit a pleasant, warm disposition and a willingness to help others.
• Must respect the responsibilities of the position.
• Must display initiative in assisting patients while respecting their rights to privacy and confidentiality.
• Must have a knowledge of the philosophy, policies and procedures of the facility, and promote same.
• Must be flexible and willing to help in all other areas.

Responsibilities

• Answer multi-line phones.
• Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data.
• Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
• Process payments from patients for co-pays and uninsured visits
• Schedule appointments for new and recurring patients based availability
• Maintain hard copy patient records as well as the files stored in our EHR
• Provide patients with support and guidance as needed

Benefits

• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave) – Starting PTO accrual is 15 days per year.
• 401k retirement plan
• Paid holidays
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees