Medical Front Office - Patient Service Specialist
HealthWorks•Fairmont, WV
•Onsite
About The Position
As a Patient Service Specialist at our outpatient physical therapy center in Fairmont, you will be responsible for ensuring an exceptional patient experience from the moment they arrive. This role involves managing both the patient-facing and business aspects of the center, making a significant impact on patient care even before they leave the waiting room.
Requirements
- High School Diploma or GED
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Benefits
- Part-time employees are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
